“The property was generally clean.”
But compared to the pictures on the website it was not as it should of been.the garden is a mess had we wanted to use the big table we would of had to move bags of compost & plastic sheeting.i had to struggle to get some chairs out of the shed as it’s facing the side of the house so you can’t open the door very far.the only table we could use was a small bistro table.the whole garden needs a makeover.the blue chairs pictured on the website were by the sliding door covered in bird poo so we couldn’t of used those.i do not go on holiday to have to clean up after other people.we rented after seeing the pictures on the website had we known what it was like we would not of chosen this property.
I am sorry you did not enjoy your stay at INGHAMS. I am surprised you did not feel the property was as clean as you wanted. My cleaning team deep clean it regularly and, obviously clean it after every guest stay. I have contacted my cleaners regarding your feedback and they are happy to send photographs of the house to Sykes showing the level of cleanliness. I am sure the garden is a bit of a mess, I have a gardener that comes in every month, but, as you are no doubt aware, the weather has been atrocious this spring and he has not been able to do everything he wanted to do before the start of the season, with all the rain the weeds just take over. Had you wanted to use the large outside table you would only have needed to contact Sykes and I would have arranged for someone to come and set it up for you and get the chairs out of the shed etc. Unfortunately , I cannot do anything about the configuration of the shed as it has been like that for over twenty years, you are the first guests that have ever mentioned it. Kind regards Amanda Ingham
Property Owner