“Musty smell in living room and bedroom.”
Kitchen needs updating. Fridge and kettle ok. Microwave disgusting, filthy and rusty inside, needs replaced. Cooker, temperature of oven seems lower than it should be, needed turned up higher than recommended for the menu. Rug in kitchen, not the sort of floor covering suitable for a kitchen, also grubby.
Bed very comfortable and clean. Net curtain has a tear in the centre of it.
Bathroom clean and good shower, lovely towels. Central heating excellent, very warm.
Entrance door has mould down the hinged side and across the bottom, carpet black, damp must be getting in. Other door at frontage on building also has mould along the bottom of it, floor damp.
Living room: mouldy on front and sides of the very old looking Philips hostess classic. Mould on the corner TV table and in an awkward angle which is not fitting the corner space. So if TV is sitting at the same angle as the unit you cannot view it correctly from the position of the sofa.
The corner display unit cannot fit in the opposite corner because of the radiator. Plus, its rear leg is broken and the unit is resting on a pile of books! It should removed from the property. Under the radiator at the bay window the skirting has brown stains running down it and black mould on the radiator pipe underneath. Carpet would benefit from stains being removed and a good clean. Carpeting throughout would benefit from the same. Stuff stored behind piano, an old large empty picture frame, also covered in mould.
On the morning of our departure a lightbulb in the living room exploded, the glass has been cleaned up but it is possible some fine shards may have been missed. The bulb fitting was left in the fixture. Our sincere apologies for not alerting the owner to this. The instructions for the keysafe are inaccurate as many clients have pointed out and a correct description needs to be published on the booking site. The keysafe is not to the right of the door, it is on the wall opposite the door with the No.1 on it., so as you face the door the keysafe is behind you. I would not book this property again, it falls far below the standard of properties available through Sykes Cottages that we have booked previously. Great location with off-road parking is the only selling point at the moment.
- Catherine, December 2022
Musty smell in living room and bedroom. A deep clean of Ellan Vannin has been undertaken in February 2023. Microwave disgusting filthy and rusty inside. We have purchased a new microwave for 2023. Rug in kitchen not the sort of floor covering suitable for a kitchen also grubby. This item has been removed. Net curtain has a tear in the centre of it. Thanks for pointing this out. This is in fact the third time our net curtains have been ripped during 2022 by our guests. This has now been replaced with a new net curtain. Entrance door has mould down the hinged side and across the bottom and carpet black damp must be getting in. This has been addressed as part of the deep clean. Other door at frontage on building also has mould along the bottom of it. This has been addressed as part of the deep clean. The very old looking Philips hostess classic. This has been removed The corner display unit cannot fit in the opposite corner because of the radiator. This has been removed. Under the radiator at the bay window the skirting has brown stains running down it and black mould on the radiator pipe underneath. This has been addressed as part of the deep clean in February 2023. Carpet would benefit from stains being removed and a good clean. This has been addressed as part of the deep clean in February 2023. Stuff stored behind piano. This has been addressed as part of the deep clean in February 2023. The instructions for the keysafe are inaccurate as many clients have pointed out and a correct description needs to be published on the booking site. Thanks for pointing this out. This has been revised and updated with Sykes
Property Owner
